Terms and condition for customer

Reliable Since 2018, Guaranteed Delivery

Welcome To Order From Turkiye

Terms and Conditions for Buyers on www.orderfromturkiye.com

Welcome to www.orderfromturkiye.com (the "Site"), a marketplace that connects buyers with trusted vendors selling designer-inspired products from Turkey. By using our Site, you agree to the following Terms and Conditions.

1. Acceptance of Terms

By accessing or using the Site, you agree to these Terms and Conditions. If you do not agree, please refrain from using the Site.

2. Account Creation and Security

To make purchases, you must create an account. You are responsible for maintaining the confidentiality of your account and are liable for any activity conducted under it.

3. Site as a Marketplace

The Site serves solely as a marketplace connecting buyers with independent vendors. We do not directly sell any products. Our vendors are carefully vetted, and we guarantee the delivery of all parcels.

4. Payment Process

Payments are made directly to vendors using the payment options they accept (e.g., bank transfer, PayPal, or Western Union).

  • After checkout, you will receive the vendor's payment information.
  • Please complete payment through the chosen method and click "Payment Sent" to notify the vendor.
  • The vendor will confirm receipt and update your order status.

Note: All payments are verified by vendors manually. Ensure you follow the payment instructions carefully.

5. Order Fulfillment and Delivery Guarantee

Once payment is confirmed by the vendor, they will begin preparing your order. The Site guarantees delivery as long as payment is confirmed and the order process is followed.

6. Refunds and Disputes

Our Site does not handle direct refunds or disputes over payments. In case of any issues, please contact the vendor directly. If further assistance is needed, feel free to reach out to our support team.

7. Product Listings and Accuracy

Vendors are responsible for ensuring the accuracy of product listings. We work with trusted vendors to maintain high standards, but if you encounter any listing concerns, please notify us.

8. Intellectual Property

The Site, including its content and functionality, is protected by copyright and other intellectual property laws. You may not reproduce or distribute any content from the Site without prior permission.

9. Limitation of Liability

The Site is not liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or the actions of vendors.

10. Updates to Terms

We may modify these Terms and Conditions from time to time. Continued use of the Site signifies your acceptance of any changes.

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